Please check with your farmerswife admin, which version or revision you have been upgraded to. If it is the latest release, then please follow the below info! But if you have been upgraded to a special or "Nightly" build, then your farmerswife admin will have information on the installers you should be using to upgrade.
THE GOOD NEWS!
Your fw server has been upgraded to the next version from the one you were running and that means your fw Client desktop app will now attempt to auto-update on the first login after the upgrade.
Simply follow the on-screen prompts, and the new version will be downloaded and installed, ready for you to log in again.
HOWEVER...
If you or any of your users are running the legacy 32bit version of the fw desktop app (the fw 32bit app does not support auto-upgrade on Windows or macOS) ...
or ...
Your fw server has been upgraded past more than one release version ...
or ...
For some reason, the auto-upgrade hasn't worked for you ...
All is not lost! You can download the installers for the new fw Client desktop app, using the following links:
- macOS Users: You will be able to find instructions on which Installer to use for your machine here (with links to the latest release).
- Windows Users: You will be able to find instructions on which Installer to use for your machine here (with links to the latest release).
PLEASE NOTE: Any Advanced Users (those using the desktop app) will need to have Read/Write AND Execute permissions on their machine, in order to install the new version. If they don't, please coordinate the installation with your IT team, and/or your farmerswife admin.
YOU STILL CAN NOT LOG IN...
If you are still having issues logging in to your upgraded server, please contact support@farmerswife.com for further assistance.