farmerswife Beta Agreement

Using farmerswife Beta versions

By using the farmerswife (fw) Beta version, you agree to the points below.

Access to the Beta

• Only customers with a Gold Support & Maintenance Agreement active past the planned release date are eligible to receive a Beta license. The release date is subject to change; once upgraded to the Beta version the Beta-Customer agrees if necessary to extend the Support & Maintenance Agreement to at least one month past the actual public release of this version.

• If you’ve purchased feature development, running the Beta in your test and subsequent production environment is required.

• Without purchased feature development, Beta access is granted case by case, at our discretion.

What to expect

• Existing issues or new ones related to the Beta upgrade must be reported separately and follow the bug report format below.

• Being on Beta doesn’t guarantee that all issues will be fixed. Some may require additional (planned or unplanned) feature development.

• All users working in your farmerswife Beta system have been informed that they are using a Beta version.

• You agree to upgrade as soon as we notify you of a new Beta release.

Documentation

• Release Notes are updated with every Beta release.

• During the Beta phase, Release Notes are the primary (and only) documentation.

• You agree to read them and share them with your users.

Contacts

Please send us the email addresses of all users that should  be notified when a new Beta version is available.

Reporting Bugs

New features come with higher risk: new bugs may appear, or existing functionality may break. To help us fix issues quickly, please report bugs as soon as possible to support@farmerswife.com, using the format below.

Email subject

Short and specific.
Example: “Client crash when opening Project #12345 on WIFE-Beta-xyz”
(This is much more helpful than “farmerswife crashes”.)

Email body

WHAT & WHERE

• Describe the steps that led to the issue.

• Use the exact window names shown in farmerswife when possible.

• Add screenshots or a screen recording if you can. Make sure key details are visible (OS, date/time, and where in farmerswife the issue happens).

HAPPENS

• What actually happened?

SHOULD

• What did you expect to happen?

Client crashes

If the farmerswife Client crashed, please include the error.txt file from the affected machine.

Windows
Located in the farmerswife Client installation folder, for example:
C:\Program Files\Farmers WIFE\

macOS
Ctrl-click the farmerswife Client app → Show Package Contents → locate error.txt.